Return Policy

We’re sorry you’re not 100% delighted with your order! We’ll happily do what we can to make it right. Please contact us quickly by using one of the options below.

Returned pieces must be in new condition with all pieces {parts, chains, rings, etc.} in the original packaging, and received within 45 days of purchase. All returned items will be inspected for quality control purposes.

Sharing Solace will refund the purchase price, minus original shipping cost, back to the original payment method. If your piece was a gift, we’re happy to offer you boutique credit for the purchase of another item.

If you would like to return your piece after 45 days of purchase, or your returned purchase is not in new condition, you are welcome to donate it to be ‘gifted forward’ through our Request a Pre-Loved Token program.

Unfortunately, custom ordered/engraved pieces are final sale. If we made an error in your custom order please contact us within 30 days of purchase.





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